Dear FacFoxers:

Heads Up! New orders will NOT be shipped until February 5th due to the Spring Festival holiday.

We extend our sincerest gratitude for your continued support and trust throughout the past year. We value your partnership and appreciate the opportunity to serve you.

Wishing you all a Happy Year of the Snake filled with prosperity and joy! 🐍

See our 2025 All-Year Service Calendar here!

Dear FacFoxers,

The Spring Festival, the longest holiday for family reunion and celebration, is just around the corner!

To ensure you can plan your manufacturing projects smoothly, we've published our 2025 all-year Holiday Service Calendar.

You can locate the calendar here:

• Main Website (facfox.com): Service > More > Service Calendar
• i.FacFox Workspace(i.facfox.com): Resources > Info Center > Calendar

Please take a moment to review the calendar and adjust your manufacturing plans accordingly.

We wish you a prosperous and joyous New Year!

蛇年大吉！

Dear FacFoxers,

This holiday season, we’re filled with joy and gratitude for your trust and creativity! 🌟 As you bring your ideas to life with 3D printing magic, know that you’ve made our year truly special.

May your holidays be wrapped in warmth, sprinkled with laughter, and filled with countless moments of inspiration! 🎁 Let’s keep shaping the future, one layer at a time.

Cheers to a wonderful Christmas and a fantastic New Year! 🥂

With love and 3D-printed cheer,
The FacFox Team 💖

Dear FacFoxers,

We're excited to announce a variety of cutting-edge 3D printing technologies and materials in addition to our manual quote and Insta3DP systems🙏🏼

Our first introduced material is SLA High-temp Resin-220°C (UnionTech Temp-R220).

This innovative material offers exceptional temperature resistance, with a heat deflection temperature reaching 227°C after simple post-treatment. Its superior accuracy and surface quality make it ideal for applications demanding high-temperature resilience, such as:

• Wind tunnels
• Impellers
• Motors
• Rapid molds

Take advantage of these new materials and technologies to bring your designs to life. Explore the possibilities and elevate your projects with FacFox🦊

Dear FacFoxers,

We will celebrate National Day and will be away for the holiday during Oct.1-Oct.7.

Shipping and customer service will be available on Oct.8 (Shanghai Time), while production will resume earlier on Oct.4th.

Dear FacFox’ers,

We will be celebrating Mid-autumn Festival today, customer and shipping service will pause, and we will be back on (Sep.18th, 9:30 AM Shanghai time)!

Dear FacFox'ers:

Please be advised that our customer service team will be attending a corporate retreat in Thailand from June.17-June.23 (Shanghai Time).

As a result, there will be a delay in support responses. Rest assured, production and shipping operations will remain unaffected. We appreciate your patience and understanding!

Dear FacFox'ers,

We will be celebrating Dragonboat Festival today, customer and shipping service will pause today, it's a short public holiday and we shall see you tomorrow (June.11th, Shanghai time)!

Dear FacFoxers,

We’ll have Labor Day vacation from May.1 to May.5, during this period, all shipping services and customer supports will be paused, quotation services will be limited to minimal level, we will try to be as responsive as we can!

Dear FacFoxer's,

We would like to inform you that in observance of the Qingming Festival, also known as Tomb-Sweeping Day, our offices will be closed from April 4th to April 7th.

Our customer support will resume on April 8th, and shipping services will resume on April 7th.

The Qingming Festival is a time-honored tradition observed by many to honor their ancestors. It is a day for family members to come together and tend to the graves of their departed loved ones, a practice that symbolizes respect and remembrance. This festival, which dates back over 2,500 years, is also a celebration of spring, marked by various activities such as kite flying and spring outings. We wish everyone a peaceful and reflective Qingming Festival.

Dear FacFoxers,

We'll have a long public holiday from Sep.29 to Oct.6, during this period, all shipping services and customer supports will be paused, quotation services will be limited to minimal level, we will try to be as responsive as we can!

Dear FacFoxers,

Typhoon Doksuki, the strongest storm to hit China this year, slammed into the southeastern coast on July 27, bringing strong winds and heavy rains. The typhoon is expected to affect eastern China until July 29, causing widespread disruptions to transportation and infrastructure.

Meanwhile, another typhoon, Khanun, has formed in the western Pacific and is forecast to approach eastern China in early August. The exact path and intensity of Khanun are still uncertain, but it could pose a serious threat to the region.

Given the circumstances, we regret to inform you that there may be delays in the delivery of your orders, and we kindly request your understanding and cooperation with regard to possible disruptions and delays in package transit during this period. The adverse weather conditions may have an impact on the timely delivery of your shipments.

We apologize for any inconvenience caused and appreciate your patience and understanding. We will do our best to ensure that your orders are shipped as soon as possible. Thank you for your continued support and trust in FacFox!

Dear FacFoxers,

We found the conflict that caused the order list display issue, but we are still trying to debug it, during this period you might still encounter the same issue.

Also we have received reports of the payment failure for manual quotation, we are also looking into it.

Dear FacFoxer's

We are sorry to inform you that our site is experiencing a technical error, all order lists are not displaying correctly, we are working hard to solve it, the issue is coming from the front-end so your order data will not be affected, if you have urgent orders, please reach us via supports or email so we can handle it manually for you.

We will update the status once the issue is solved, thanks for your patience and understanding!

Dear FacFoxers,

The annual Independence Day sale is on the go, get ready for the amazing discounts with our printing service!

Also we are excited to announce that a large pellet-based FDM 3D printer is being installed in our facility and will be available for FDM ABS material, which will be really ideal for large parts like sculptures, furnitures, vehicle master patterns etc, get ready for it!

Dear FacFoxers,

We will be celebrating 2023 Dragon Boat Festival and our service will pause due to public holidays. Customer services will be delayed and shipping service will pause until June.25, thanks for your understanding!

Another good news is: All 3D printing service cost are reduced by 5-20% due to material cost dropdown and exchange rate fluctuation, it's a perfect time to order some new 3D printed parts and boost your creation!

• Our office has been sucessfully moved, customer support is back to normal now, thanks for your patience!
• Now you can quote some Stratasys FDM materials at Insta3DP automatically, check them out!
• Some equipments are under maintenance at our facilities, SLA Generic Resin, SLA Tough Resin and SLS PA Nylon series might have extended lead time than usual, this won't last long, we apologize for any inconvenience caused!

We will be moving our customer support office from June.5- June.6 (UTC+8, Shanghai Time), customer support response will be delayed during that period, thanks for your understanding!